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Managerial Communication
Competencies (MCC)
Course Number : 08
Managerial Communication Competencies (MCC)

Course objectives

This course is designed to help managers/leaders communicate effectively in their everyday tasks with a focus on employment communication, intended to help them think strategically about communication and aid them in improving their writing, presentation, and interpersonal communication skills as a future business leader. This course also introduces the key strategies and tactics needed to execute effective written and oral communications with employees, supervisors, customers & stakeholders.

Course duration : 02 Days

Benefit of this training

  • Analyze situations using a variety of communication theories and models to determine how to make improvements in the situations.
  • Equip people with the audience insights and communication skills they need to become valued and successful network participants.
  • Determine the most effective match of messages to the unique circumstances in particular situations.
  • Learn interpersonal communication, group dynamics, conflict resolution and
  • Negotiation to go a long way toward making meetings more effective.
  • Evaluate personal communication, verbal and non-verbal, formal and informal, to identify specific areas for improvement.
  • Design organizational communication that effectively uses presentations, reports, and mass communication.
  • Evaluate ethical issues in all forms of communication within organizations
Participants level
  • Top level managers
  • Mid-level officials of Human resource department
  • Senior Executive
Possible topics to be covered
  • Challenges of effective business communications
  • Effective leadership communication
  • Writing effective business communications
  • Writing effective reports
  • Developing impactful business cases
  • Prepare and deliver winning business presentations
  • Etiquette of virtual communication
  • Empathy and emotional intelligence in verbal communication
  • The intricacies of the role of non-verbal cues in everyday communication
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